Human factor, not technology, bogging down progress of health care's electronic age
By Matthew Sylvain, The Medical Post
February 22, 2005
RICHMOND, B.C. – Ten years ago this summer, a bookstore named after the world's largest rainforest opened for business on the Internet.
Amazon.com went on to symbolize how computers would change the way people communicate and industries operate. But as the Web site's 10th birthday approaches, the digitization of the Canadian health-care sector remains in its infancy, and unlike online shoppers, the physicians who form its backbone are still reluctant to move into the digital age.
Though there are movements on several fronts that indicate change is coming to Canadian medicine.
For instance, at the end of 2004 Canadian Medical Association Holdings (CMAH), the business arm of the CMA, disclosed it had purchased a controlling stake in HealthCare Software, a Cambridge, Ont.-based maker of electronic billing, scheduling and medical records systems. The decision was made to invest in such a tech company because CMAH recognized a need to "build out that menu of services for physicians," said Larry Mohr, chief operating officer of the Physician Services Group, the unit of CMAH that oversees HealthCare Software. (CMAH also owns GlobalMedic, a company that constructs public Web sites for physicians.)
To read the entire article, go to: MedicalPost.com: Waiting to be wired.