February 2012

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Comments

LLM

We don't have to wait for funding to get physicians to move. We simply have to drive the need by patient demand. Make the patient portals a sought-after resource, then the physicians will be forced to look at the efficiencies of their own practices.

Alan Brookstone

While I believe this approach works in a situation in which there is competition for patients, in most cities in Canada, it is not possible for patients to find a family physician. When you have such a mismatch between supply and demand, it is very easy as the provider of care to ignore the demands of the patient. Most practices are closed to new patients and have a waitlist. If one patient is too demanding (e.g. pushing the doctor to use their patient portal), it is easy for the doctor to ignore the request or simply ask the patient to find a new physician if their needs are not being met.

Until there is more of a balance between supply and demand, I do not think this argument will be effective.

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