In the past, I have written extensively about the value of performance reporting and scorecards. Nowhere does this principle hold truer than in the development of new programs and processes for which there is little prior experience or knowledge.
Successful adoption and use of information is the result of the successful integration of three primary components — People, Process, and Technology. Because each implementation of information technology varies based upon the relative proportion of each of these components, it is extremely difficult to separate the relative importance of each in the context of a successful program. There are so many moving parts in any healthcare project, that a small part of any component could be the determinant of success or failure.
What is needed is a concerted effort to collect and report on a wide range of metrics to which decisions can be applied in a quantitative manner in order to derive best practices. In addition, this will create a competitive environment keeping important issues front and centre.
In the U.S., the Open Government approach is one in which “transparency, participation, and collaboration come together to create shared ownership and accountability for public goals.” As part of Open Government, the Office of the National Coordinator for Health IT has created a Health IT Dashboard that allows one to review summary information about all ONC HITECH grant programs, and detailed data from the Regional Extension Center, and Community College Consortia to Educate Health IT Professionals programs. Click on the Image below to view more.