May 2017

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T. Chang

A shared care plan that resides within the EMR would be helpful, for example, as a patient portal to help engage the patient. We log phone calls (content)in our EMR as telephone visits for documentation purposes but we do not use email as currently this function would reside outside of our EMR and it would be cumbersome to cut and paste the email threads into the EMR.

Alan Brookstone

Terry, good point. Creating a comprehensive record requires some system to keep track of email messages, either creating pdfs and attaching to the record or copying and pasting. As we see more of the comprehensive functionality become available, there is a need to integrate it more effectively into the EMR. A shared care record is what we need to aim for with appropriate patients, but there are challenges if clinicians are using different EMRs.

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