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« Too Many Doctors in Canada? | Main | Re-Designing Your Medical Office »


Jean Eaton

Cover pages often act as 'dividers' to piles of paper - electronic or hard copy. Many offices still receive faxes by hard copy - and this remains the default assumption as the 'lowest common denominator'. I think that the dividers still serve a purpose.

Perhaps more importantly, there is a common practice that the cover page is the identifier of where the document originated, the intended purpose the information was provided, who the information is addressed, and who authorized the sending of the information.

Often the cover page provides clarity to the identify of the individual the information is about.

The receiver of the information needs this information in order to determine if they will accept the responsibility of collecting the information and the purpose for that information.

I don't think it is feasible to add the information to the source document.

Perhaps the better approach is to make the cover page more useful - to both the receiving and sending party - by improving the documentation and adding suggested indexing categories. This can be easily generated if the sending party is using an EMR.

Dale Taylor

Another problem with faxes being received digitally into an EMR is when the sender combines results for more than one patient in the same fax. When using paper it is easy to sort the two apart. However, when received digitally it is much less straight forward. Unless the MOA at the receiving office previews the entire fax the multi-patient fax can get sent to a single patient's chart. At that point it becomes even harder to split the fax up to the appropriate charts. It is far simpler if the sending office not group multiple patient reports in a single fax.

Raymond Simkus

The better solution would be to stop using faxes which in this day and age are retrogressive technology. A far better solution is to have documents come in formatted so that they can be attached to the appropriate patient and identified for what they are without the need for manual data entry. This has already been done in some places for years. What is had to believe is that physicians continue to tolerate outmoded systems.

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